Call Back
Service requests
Subscribers can order the call back service by sending an SMS or USSD message to a service number. Call Back requests can also be made by email or through a website.
Auto-redial
PROTEI Call Back can make repeated attempts to call the requested number if there is no answer. The number of redial attempts can easily be set by the operator.
System administration
Administration is carried out using a multifunctional web interface.
Operational logs
The Call Back server can store information about status, start and end times of conversations, source and destination numbers. Call Back can save this information internally as well as in an external database.
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